Archive of Activities

Capacity Building Workshop on Back Office Management for E&M-Government in Asia

May 27, 2008


Capacity-buildingWorkshop on Back Office Management
for e/m-Government in Asia and the Pacific Region

Shanghai, People¡s Republic of China, 27-28 May 2008




[DAY ONE] Tuesday, 27 May 2008
Venue: Hall ( ), Shanghai International Convention Centre (tbc)
Time Programme
9:00-12:30 Session I: Overview of Back Office Management in Government
9:00 Chairperson

Mr. Guido Bertucci
Director, Division for Public Administration and Development Management
(DPADM) / UNDESA

Registration for the Workshop
9:30 Opening

Welcoming remarks:

Mr. Guido Bertucci
Director, Division for Public Administration and Development Management
UNDESA

Mr. Genxiang Wang
Director, The Regional Cooperation Office for City Informatization (RCOCI)
Shanghai, People¡s Republic of China

Mr. Myung-Soo Cho
Director, United Nations Governance Centre (UNGC)

Introduction of Participants and Themes of the Workshop Ms. Haiyan Qian Chief, Knowledge Management Branch (DPADM/UNDESA)
10:15 Break for Coffee and Tea
10:30 Presentation on Basic Concepts and Understanding of Knowledge
Management in Government (tbc)
*Exact topic is expected to be suggested by Prof Xinhua Zhang
Professor Xinhua Zhang
Shanghai Academy of Social Sciences
11:00 Management Dimension of an Open Data and Knowledge Environment in e/m Government

Dr. Chuang Liu
Leading Professor of Global Change Information and Research Center
Institute of Geography and Natural Resources
Chinese Academy of Science
11:30 Open Discussion on Back Office Management for e/m-Government
12:30-14:00 Lunch break
14:00-17:10 Session II: Enabling Environment for e/m-Government
14:00 Sub-theme 1: National e/m-Government Strategies

Speakers
- Case of India: Speaker (tbc)
- Case of Malaysia: Speaker (tbc)

Q&A
- Discussants: Bangladesh, Papua New Guinea
- Other general participants¡ Q&A
14:30 Sub-theme 2: Legal and Regulatory Framework

Speakers
- Case of the Philippines: Speaker (tbc)
- Case of Thailand: Speaker (tbc)

Q&A
- Discussants: Cambodia, Nepal
- Other general participants¡ Q&A
15:00 Break for Coffee and Tea
15:20 Sub-theme 3: ICT Infrastructure and Interoperability

Speakers
- Case of Mongolia: Speaker (tbc)
- Case of Sri Lanka: Speaker (tbc)

Q&A
- Discussants: Lao People¡s Democratic Republic, Solomon Islands
- Other general participants¡ Q&A
16:00 Sub-theme 4: Institutional Structure and other Enabling Environment for e/m-Development

Speakers
- Case of Fiji: Speaker (tbc)
- Case of Vietnam: Speaker (tbc)

Q&A
- Discussants: Myanmar, Pakistan, Indonesia
- Other general participants¡ Q&A
16:40 Overview of Back Office Management in the Private Sector Professor Dennis Anderson
Seidenberg School of Computer Science and Information Systems
Pace University in New York, USA
17:10 Close of Day One
[DAY TWO] Wednesday, 28 May 2008
Venue: Hall (tbc), Shanghai International Convention Centre
Time Programme
9:30-12:30 Session III: Case Studies and Lessons Learned
9:30 Case presentation: Australia
Speaker: (tbc)
9:45 Case presentation: New Zealand
Speaker: (tbc)
10:00 Case presentation: Republic of Korea
Speaker: (tbc)
10:15 Break for Coffee and Tea
10:35 Case presentation: People¡s Republic of China

Professor Jianhua Wang
Chief Editor of UNPAN website in Asia-Pacific
Regional Cooperation Office for City Informatization (RCOCI)

Mr. Genxiang Wang
Director, The Regional Cooperation Office for City Informatization (RCOCI),
Shanghai, People¡s Republic of China
10:50 Case presentation: Singapore
11:05 Open discussion on Session III
12:30-14:00 Lunch break
14:00 Session IV: Building an e/m-Government Repository in the Asia-Pacific Region
(Closed Session: For invited participants only
14:00 Chairperson

Ms. Haiyan Qian
Chief, Knowledge Management Branch (DPADM/UNDESA)

Introduction of UNDESA¡s role in building an e/m-Gov repository and UNPAN portal
Ms. Haiyan Qian

Chief, Knowledge Management Branch (DPADM/UNDESA)
14:20 Presentation: Project participation proposal by the People¡s Republic of China
Speaker: tbc (RCOCI or CAS)
14:40 Presentation: Project participation proposal by the Republic of Korea (NIA)
Speaker: tbc
15:00 Break for Coffee and Tea
15:20 Presentation: Project participation proposal by Singapore
Speaker: tbc
15:40 Presentation: Project participation proposal by UNGC
16:00 Presentation: UNU-IIST¡s Country Profile Project
Ms. Elsa Estevez

Senior Researcher at Center for Electronic Governance
United Nations University ? International Institute for Software Technology
16:10 Open discussion to implement the project
16:30 Summing-up of the Discussion
Speaker: (tbc)
16:50 Feedback (Survey)
17:00 Closing Remarks by the Potential Project Partners

- People¡s Republic of China:
- Republic of Korea:
- Singapore:
- UNU-IIST: Ms. Elsa Estevez
- UNGC: Mr. Myung-soo Cho


* Each country¡s representative for the project will make brief remarks.

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